At our client, a travel agency, invoicing was done using a Word document which a friend had designed for the business owner when he started off the business. Invoices were created on this Word Template, printed and sent to clients. Sometimes, the accountant would override a past invoice and create a new one, thereby losing a trail of all invoices. Accountinghub discovered that it was impossible to get all old invoices, it was impossible to build a complete aged analysis for business debtors, it was impossible to follow-up on outstanding debts, it was costly to keep sending hard copy invoices while their customers who lost their invoices found it difficult to make payments. The business was clearly losing money because a simple invoicing process was defective.
HOW DID ACCOUNTINGHUB SOLVE THIS PROBLEM?
We introduced the simple SageOne cloud accounting, costing as low as N4,000 monthly. SageOne offers e-invoicing and e-receipting. It also has an amazing customer zone. The customer zone allows business customers to view their invoices, payments, quotes and statements from a remote login. Using SageOne, every created Invoice is retained, the Invoicing process is super-simpler, the system builds the aged-analysis report automatically, reminders to owing customers is just a click-of-a-button, cost of distributing invoices is eliminated and customer never get to lose an Invoice, no matter how old.
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